1. Orders & Processing
Orders are processed within 2-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Once an order is placed, it begins processing within 2-3 business days, Please contact us within 2 days soon as possible at Support@socialbuddies.co.uk for assistance.
2. Shipping & Delivery
We currently ship to the United States and United Kingdom.
United States: 4-6 business days
United Kingdom: 5-7 business days
Yes! We offer free shipping on all orders, regardless of size or weight.
Yes! Once your order is ready to ship, you’ll receive a confirmation email with a tracking number to monitor your delivery.
Customers are responsible for any customs, duties, and taxes associated with shipments outside the United States.
3. Returns & Refunds
We accept returns within 30 days of delivery for items shipped to the United States and United Kingdom.
To initiate a return, please contact us via our Contact Us page with the following details:
Order ID
Full Name
Email Address
Phone Number
Attach pictures of the item
Once approved, we’ll provide a return shipping label.
No, we do not charge restocking fees.
Once we receive and inspect your return, we’ll process the refund to your original payment method (PayPal). within 3 business days, You will be notified throughout the process.
4. Payments & Billing
We currently accept PayPal as our exclusive payment method.
If you suspect a billing error, please contact us within 2-3 days of purchase at Support@socialbuddies.co.uk, and we’ll resolve it promptly.
6. Contact Us
If you have any further questions, feel free to reach out to us:
📍 Address: Office 373, 85 Dunstall Hill Wolverhampton United Kingdom WV6 0SR
📞 Phone: +447877416342
📧 Email: Support@socialbuddies.co.uk
We’re here to help! 😊